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Privacy Policy

Last updated: July 31, 2026

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Ichigo ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices. By using our website or booking with us, you agree to the practices described here.

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1. Information We Collect

We may collect the following information when you book an appointment, contact us, or use our website:

  • Contact information — such as your name, email address, and phone number.

  • Booking information — the services you book, appointment times, and related notes.

  • Payment information — processed securely through our third-party booking and payment providers. We do not store your full card details on our own systems.

  • Communications — messages you send us and our correspondence with you.

  • Website usage data — such as your device type, browser, and pages visited, collected automatically through cookies and similar technologies (see Cookies below).

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2. How We Use Your Information

We use your information to:

  • Book, confirm, and manage your appointments;

  • Process deposits and payments;

  • Communicate with you about your appointments, including reminders and changes;

  • Respond to your inquiries;

  • Improve our services and website;

  • Send you marketing or promotional messages, only where you have agreed to receive them (you can opt out at any time);

  • Comply with our legal obligations.

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3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate — such as our website host and booking/payment platform (for example, the platform powering our online booking) — who process data on our behalf;

  • Legal authorities, where required by law or to protect our rights.

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4. Cookies & Tracking

Our website may use cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

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5. Data Retention

We keep your information for as long as needed to provide our services, maintain business records, and comply with legal obligations, after which it is deleted or anonymized.

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6. Your Rights

Depending on where you live, you may have rights over your personal information, including the right to access, correct, delete, or restrict its use, and to opt out of marketing. To exercise any of these rights, contact us at info@ichigobeauty.com.

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7. Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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8. Third-Party Links

Our website may link to third-party sites (such as our booking platform or social media). We are not responsible for the privacy practices of those sites; please review their policies separately.

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9. Children's Privacy

Our website and services are not directed at children under the age required for consent in your jurisdiction, and we do not knowingly collect their information without appropriate consent from a parent or guardian.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted here, with the "last updated" date shown above.

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11. Contact

Questions about your privacy or this policy? Email us at info@ichigobeauty.com.

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